---
title: Warranty & Care Requirements | Vintage Doors
description: Warranty & Care Requirements
image: https://cdn.shopify.com/s/files/1/0784/9059/9679/files/vintage-doors-custom-wood-doors.jpg?v=1790592652
---
[](https://vintagedoors.com/)
[Cart 0](https://vintagedoors.com/cart)
- [Shop by Style](https://vintagedoors.com/collections)
Shop by Style
## Find Your Door By Style
We’ll help you find the right door based on the architectural style of your home.
[Get Started](https://vintagedoors.com/collections/)
[ Colonial](https://vintagedoors.com/collections/colonial)
[ Craftsman](https://vintagedoors.com/collections/all-craftsman-doors)
[ Victorian](https://vintagedoors.com/collections/all-victorian)
[ Coastal](https://vintagedoors.com/collections/coastal)
[ Cape Cod](https://vintagedoors.com/collections/cape-cod)
[ Cottage](https://vintagedoors.com/collections/cottage)
[ Farmhouse](https://vintagedoors.com/collections/farmhouse)
[ Rustic](https://vintagedoors.com/collections/rustic)
[ Tudor](https://vintagedoors.com/collections/tudor)
- [Screen & Storm](https://vintagedoors.com/collections/screen-storm-doors)
Screen & Storm
- [Traditional Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-traditional)
- [Victorian Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-victorian)
- [Craftsman Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-craftsman)
- [Louver Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-louver)
- [Rustic Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-rustic)
- [Arch & Round Top Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-arch-round-top)
- [Double Screen & Storm Doors](https://vintagedoors.com/)
- [Screen & Storm Door Hardware](https://vintagedoors.com/collections/hardware?sort_by=most-relevant&filter.p.m.custom.hardware_type=Screen+%26+Storm+Door)
- [Screen & Storm Sidelights](https://vintagedoors.com/collections/screen-and-storm-doors-sidelight)
- [Screen & Storm Transoms](https://vintagedoors.com/collections/screen-and-storm-doors-transom)
- [Millwork](https://vintagedoors.com/collections/millwork)
[Shop Screen & Storm Doors](https://vintagedoors.com/collections/screen-storm-doors)
## Shop Screen & Storm Doors
See our exterior doors collection.
[Get Started](https://vintagedoors.com/collections/screen-storm-doors)
- [Exterior](https://vintagedoors.com/collections/exterior-doors)
Exterior
- [Solid Wood Exterior Doors](https://vintagedoors.com/collections/solid-wood-doors)
- [Glass Panel Exterior Doors](https://vintagedoors.com/collections/glass-panel-doors)
- [Craftsman Exterior Doors](https://vintagedoors.com/collections/craftsman-doors)
- [French Exterior Doors](https://vintagedoors.com/collections/french-doors)
- [Arch & Round Top Exterior Doors](https://vintagedoors.com/collections/arch-round-top-doors)
- [Rustic Exterior Doors](https://vintagedoors.com/collections/rustic-doors)
- [Double Exterior Doors](https://vintagedoors.com/collections/double-doors)
- [Dutch Exterior Doors](https://vintagedoors.com/collections/dutch-doors)
- [Entrance Units](https://vintagedoors.com/collections/entrance-units)
- [Exterior Door Hardware](https://vintagedoors.com/collections/hardware?sort_by=most-relevant&filter.p.m.custom.hardware_type=Exterior+Door)
- [Sidelights](https://vintagedoors.com/collections/sidelights)
- [Transoms](https://vintagedoors.com/collections/transoms)
- [Millwork](https://vintagedoors.com/collections/millwork)
- [Garden Gates](https://vintagedoors.com/collections/garden-gates)
[Shop Exterior Doors](https://vintagedoors.com/collections/exterior-doors)
## Shop Exterior Doors
See our exterior doors collection.
[Get Started](https://vintagedoors.com/collections/exterior-doors)
- [Interior](https://vintagedoors.com/collections/interior-doors)
Interior
- [Solid Wood Interior Doors](https://vintagedoors.com/collections/interior-doors-solid-wood)
- [Glass Panel Interior Doors](https://vintagedoors.com/collections/interior-doors-glass-panel)
- [Craftsman Interior Doors](https://vintagedoors.com/collections/interior-doors-craftsman)
- [French Interior Doors](https://vintagedoors.com/collections/interior-doors-french)
- [Dutch Interior Doors](https://vintagedoors.com/collections/interior-doors-dutch)
- [Dutch Louver Interior Doors](https://vintagedoors.com/collections/interior-doors-dutch-louver)
- [Louver Interior Doors](https://vintagedoors.com/collections/louver-doors)
- [Arch & Round Top Interior Doors](https://vintagedoors.com/collections/interior-doors-arch-round-top)
- [Rustic Interior Doors](https://vintagedoors.com/collections/interior-doors-rustic)
- [Double Interior Doors](https://vintagedoors.com/collections/interior-doors-double-doors)
- [Interior Door Hardware](https://vintagedoors.com/collections/hardware?sort_by=most-relevant&filter.p.m.custom.hardware_type=Interior+Door)
- [Sidelights](https://vintagedoors.com/collections/interior-doors-sidelight)
- [Transoms](https://vintagedoors.com/collections/interior-doors-transom)
- [Millwork](https://vintagedoors.com/collections/millwork)
- [Pet Gates](https://vintagedoors.com/collections/pet-gates)
[Shop Interior Doors](https://vintagedoors.com/collections/interior-doors)
## Shop Interior Doors
See our interior doors collection.
[Get Started](https://vintagedoors.com/collections/interior-doors)
- [Porch Enclosures](https://vintagedoors.com/collections/porch-panel)
Porch Enclosures
- [Traditional Porch Enclosures](https://vintagedoors.com/collections/traditional)
- [Victorian Porch Enclosures](https://vintagedoors.com/collections/victorian)
- [Craftsman Porch Enclosures](https://vintagedoors.com/collections/porch-panel-craftsman)
- [Louver Porch Enclosures](https://vintagedoors.com/collections/porch-panel-louver)
[Shop Porch Panels](https://vintagedoors.com/collections/porch-panel)
## Shop Porch Panels
See our porch enclosures collection.
[Get Started](https://vintagedoors.com/collections/porch-panel)
- Plan Your Project
Plan Your Project
- CUSTOMIZING YOUR DOOR
CUSTOMIZING YOUR DOOR
- [Choosing the Right Wood](https://learn.vintagedoors.com/choosing-the-right-wood?hsLang=en)
- [Screen Options Guide](https://learn.vintagedoors.com/screen-options?hsLang=en)
- [Glass Options Guide](https://learn.vintagedoors.com/glass-options-guide?hsLang=en)
- [Slab vs. Pre-Hung Doors](https://learn.vintagedoors.com/slab-vs-pre-hung-doors?hsLang=en)
- [Sweeps & Seals Guide](https://learn.vintagedoors.com/sweeps-seals-guide?hsLang=en)
- LEARNING CENTER
LEARNING CENTER
- [How to Measure Your Door](https://learn.vintagedoors.com/how-to-measure-your-door?hsLang=en)
- [Glossary of Door Terms](https://learn.vintagedoors.com/glossary-of-door-terms?hsLang=en)
- ABOUT VINTAGE DOORS
ABOUT VINTAGE DOORS
- [About Us](https://learn.vintagedoors.com/about-us?hsLang=en)
- [Why Choose Vintage Doors?](https://learn.vintagedoors.com/why-choose-vintage-doors?hsLang=en)
- [Our Workshop and Process](https://learn.vintagedoors.com/our-workshop-process?hsLang=en)
- [Craftsmanship](https://learn.vintagedoors.com/craftsmanship?hsLang=en)
- [Contact Us](https://learn.vintagedoors.com/support?hsLang=en)
- [My Account](https://learn.vintagedoors.com/account?hsLang=en)
[Farhan](https://shopify.com/78490599679/account?locale=en®ion_country=US&buyer_flags=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJnMWhqMTAtdmsubXlzaG9waWZ5LmNvbSIsImZsYWdzIjpbXSwiZXhwIjoxNzg4NzY5MzQ1LCJuYmYiOjE3ODgxNjQ1NDV9.7WZBbSvPBBTqAl8bZGiyO8vqe2TzhfoGKKUviCP5xzg) [Log Out](https://learn.vintagedoors.com/customer_identity/logout?hsLang=en)
# [](https://vintagedoors.com/)
[Support](https://learn.vintagedoors.com/support?hsLang=en) [Profile](https://shopify.com/78490599679/account/profile) [My Projects](https://vintagedoors.com/pages/my-saved-doors) [Items in Quote 9](https://vintagedoors.com/pages/request-a-quote) [Wishlist 0](https://vintagedoors.com/pages/wishlist) [Cart 0](https://vintagedoors.com/cart)
- [Shop by Style](https://vintagedoors.com/collections)
## Find Your Door By Style
We’ll help you find the right door based on the architectural style of your home.
[Get Started](https://vintagedoors.com/collections/)
[ Colonial](https://vintagedoors.com/collections/colonial)
[ Craftsman](https://vintagedoors.com/collections/all-craftsman-doors)
[ Victorian](https://vintagedoors.com/collections/all-victorian)
[ Coastal](https://vintagedoors.com/collections/coastal)
[ Cape Cod](https://vintagedoors.com/collections/cape-cod)
[ Cottage](https://vintagedoors.com/collections/cottage)
[ Farmhouse](https://vintagedoors.com/collections/farmhouse)
[ Rustic](https://vintagedoors.com/collections/rustic)
[ Tudor](https://vintagedoors.com/collections/tudor)
- [Screen & Storm](https://vintagedoors.com/collections/screen-storm-doors)
[Shop Screen & Storm Doors](https://vintagedoors.com/collections/screen-storm-doors)
## Shop Screen & Storm Doors
See our exterior doors collection.
[Get Started](https://vintagedoors.com/collections/screen-storm-doors)
- Door Styles
- [Traditional Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-traditional)
- [Victorian Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-victorian)
- [Craftsman Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-craftsman)
- [Louver Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-louver)
- [Rustic Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-rustic)
- [Arch & Round Top Screen & Storm Doors](https://vintagedoors.com/collections/screen-and-storm-doors-arch-round-top)
- Architectural Styles
- [Double Screen & Storm Doors](https://vintagedoors.com/collections/double-screen-storm)
- [Screen & Storm Door Hardware](https://vintagedoors.com/collections/hardware?sort_by=most-relevant&filter.p.m.custom.hardware_type=Screen+%26+Storm+Door)
- [Screen & Storm Sidelights](https://vintagedoors.com/collections/screen-and-storm-doors-sidelight)
- [Screen & Storm Transoms](https://vintagedoors.com/collections/screen-and-storm-doors-transom)
- [Millwork](https://vintagedoors.com/collections/millwork)
- [Exterior](https://vintagedoors.com/collections/exterior-doors)
[Shop Exterior Doors](https://vintagedoors.com/collections/exterior-doors)
## Shop Exterior Doors
See our exterior doors collection.
[Get Started](https://vintagedoors.com/collections/exterior-doors)
- Door Styles
- [Solid Wood Exterior Doors](https://vintagedoors.com/collections/solid-wood-doors)
- [Glass Panel Exterior Doors](https://vintagedoors.com/collections/glass-panel-doors)
- [Craftsman Exterior Doors](https://vintagedoors.com/collections/craftsman-doors)
- [French Exterior Doors](https://vintagedoors.com/collections/french-doors)
- [Arch & Round Top Exterior Doors](https://vintagedoors.com/collections/arch-round-top-doors)
- [Rustic Exterior Doors](https://vintagedoors.com/collections/rustic-doors)
- [Double Exterior Doors](https://vintagedoors.com/collections/double-doors)
- [Dutch Exterior Doors](https://vintagedoors.com/collections/dutch-doors)
- Architectural Styles
- [Entrance Units](https://vintagedoors.com/collections/entrance-units)
- [Exterior Door Hardware](https://vintagedoors.com/collections/hardware?sort_by=most-relevant&filter.p.m.custom.hardware_type=Exterior+Door)
- [Sidelights](https://vintagedoors.com/collections/sidelights)
- [Transoms](https://vintagedoors.com/collections/transoms)
- [Millwork](https://vintagedoors.com/collections/millwork)
- [Garden Gates](https://vintagedoors.com/collections/garden-gates)
- [Interior](https://vintagedoors.com/collections/interior-doors)
[Shop Interior Doors](https://vintagedoors.com/collections/interior-doors)
## Shop Interior Doors
See our interior doors collection.
[Get Started](https://vintagedoors.com/collections/interior-doors)
- Door Styles
- [Solid Wood Interior Doors](https://vintagedoors.com/collections/interior-doors-solid-wood)
- [Glass Panel Interior Doors](https://vintagedoors.com/collections/interior-doors-glass-panel)
- [Craftsman Interior Doors](https://vintagedoors.com/collections/interior-doors-craftsman)
- [French Interior Doors](https://vintagedoors.com/collections/interior-doors-french)
- [Dutch Interior Doors](https://vintagedoors.com/collections/interior-doors-dutch)
- [Dutch Louver Interior Doors](https://vintagedoors.com/collections/interior-doors-dutch-louver)
- [Louver Interior Doors](https://vintagedoors.com/collections/louver-doors)
- [Arch & Round Top Interior Doors](https://vintagedoors.com/collections/interior-doors-arch-round-top)
- [Rustic Interior Doors](https://vintagedoors.com/collections/interior-doors-rustic)
- Architectural Styles
- [Double Interior Doors](https://vintagedoors.com/collections/interior-doors-double-doors)
- [Interior Door Hardware](https://vintagedoors.com/collections/hardware?sort_by=most-relevant&filter.p.m.custom.hardware_type=Interior+Door)
- [Sidelights](https://vintagedoors.com/collections/interior-doors-sidelight)
- [Transoms](https://vintagedoors.com/collections/interior-doors-transom)
- [Millwork](https://vintagedoors.com/collections/millwork)
- [Pet Gates](https://vintagedoors.com/collections/pet-gates)
- [Porch Enclosures](https://vintagedoors.com/collections/porch-panel)
[Shop Porch Panels](https://vintagedoors.com/collections/porch-panel)
## Shop Porch Panels
See our porch enclosures collection.
[Get Started](https://vintagedoors.com/collections/porch-panel)
- Styles
- [Traditional Porch Enclosures](https://vintagedoors.com/collections/traditional)
- [Victorian Porch Enclosures](https://vintagedoors.com/collections/victorian)
- [Craftsman Porch Enclosures](https://vintagedoors.com/collections/porch-panel-craftsman)
- [Louver Porch Enclosures](https://vintagedoors.com/collections/porch-panel-louver)
- Plan Your Project
- CUSTOMIZING YOUR DOOR
- [Choosing the Right Wood](https://learn.vintagedoors.com/choosing-the-right-wood?hsLang=en)
- [Screen Options Guide](https://learn.vintagedoors.com/screen-options?hsLang=en)
- [Glass Options Guide](https://learn.vintagedoors.com/glass-options-guide?hsLang=en)
- [Slab vs. Pre-Hung Doors](https://learn.vintagedoors.com/slab-vs-pre-hung-doors?hsLang=en)
- [Sweeps & Seals Guide](https://learn.vintagedoors.com/sweeps-seals-guide?hsLang=en)
- LEARNING CENTER
- [How to Measure Your Door](https://learn.vintagedoors.com/how-to-measure-your-door?hsLang=en)
- [Glossary of Door Terms](https://learn.vintagedoors.com/glossary-of-door-terms?hsLang=en)
- ABOUT VINTAGE DOORS
- [About Us](https://learn.vintagedoors.com/about-us?hsLang=en)
- [Why Choose Vintage Doors?](https://learn.vintagedoors.com/why-choose-vintage-doors?hsLang=en)
- [Our Workshop and Process](https://learn.vintagedoors.com/our-workshop-process?hsLang=en)
- [Craftsmanship](https://learn.vintagedoors.com/craftsmanship?hsLang=en)
# Warranty & Care Requirements
Everything you need to know about caring for, finishing, and receiving your handcrafted solid wood door — from our workshop to your home.
Warranty Information
- [Warranty at a Glance](https://learn.vintagedoors.com/warranty-care-requirements#warranty_at_a_glance)
- [What's Covered](https://learn.vintagedoors.com/warranty-care-requirements#whats_covered)
- [How to Keep Your Warranty](https://learn.vintagedoors.com/warranty-care-requirements#how_to_keep_your_warranty)
- [Important Exceptions](https://learn.vintagedoors.com/warranty-care-requirements#important_exceptions)
- [Installation](https://learn.vintagedoors.com/warranty-care-requirements#installation)
- [Making a Warranty Claim](https://learn.vintagedoors.com/warranty-care-requirements#Making_a_Warranty_Claim)
- [If a Manufacturing Defect Is Confirmed](https://learn.vintagedoors.com/warranty-care-requirements#If_a_Manufacturing_Defect_Is_Confirmed)
- [Questions?](https://learn.vintagedoors.com/warranty-care-requirements#Questions)
Product Information Warranty at a Glance What's Covered How to Keep Your Warranty Important Exceptions Installation Making a Warranty Claim If a Manufacturing Defect Is Confirmed Questions?
###### Warranty at a Glance
Every Vintage Door is handcrafted from solid hardwood and built to last. This warranty covers defects in materials and workmanship, provided your door is properly finished, installed, and maintained.
This page summarizes our warranty in plain English. For the complete legal warranty, including all terms and conditions, download the Full Limited Warranty (PDF).
| **Coverage ** | One year from the original purchase date (original purchaser only) |
| --- | --- |
| **Transferable ** | No |
| **Residential use ** | Residential applications only |
| **Finish required ** | Within two weeks of shipment |
| **Installation required ** | Within two weeks of shipment |
| **Maintenance ** | Inspect and refinish as needed |
| **Size requirement ** | Doors 42" wide or larger must be 2¼" thick |
| **Not covered ** | Glass, hardware, decorative elements, labor, shipping, commercial use, improper finishing or installation |
[Back to top](https://learn.vintagedoors.com/warranty-care-requirements#top)
###### What's Covered
Vintage Doors Inc. warrants to the original purchaser that each door will be free from defects in materials and workmanship for one (1) year from the original date of purchase, subject to the requirements below.
Please note: Doors 42" wide or larger must be 2¼" thick to qualify for warranty coverage.
This warranty applies only to the original purchaser and cannot be transferred.
[Back to top](https://learn.vintagedoors.com/warranty-care-requirements#top)
###### How to Keep Your Warranty
To maintain your warranty, your door must be properly finished, installed, and maintained.
###### Finish Your Door
Before installation, every surface—including both faces, all four edges, and any exposed wood—must be completely sealed.
Finish your door using:
- One (1) coat of exterior-grade primer or stain.
- Two (2) coats of high-quality exterior-grade paint, marine varnish, or sealer, applied according to the manufacturer's instructions.
All finishing must be completed within two (2) weeks of the shipment date.
For complete instructions, see our How to Paint Your Door and How to Stain & Finish Your Door guides. \[DEV NOTE: Remove this line for now until this content is added to the site\]
###### Install Your Door
Your door must be installed in a workmanlike manner within two (2) weeks of the shipment date.
Whenever possible, position your door to avoid excessive, prolonged exposure to direct sunlight or moisture.
###### Maintain the Finish
Inspect your door's finish periodically after installation.
If the finish becomes weathered, worn, or begins to deteriorate, refinish the affected areas promptly using the same finishing requirements above.
Proper maintenance is an ongoing requirement of this warranty.
[Back to top](https://learn.vintagedoors.com/warranty-care-requirements#top)
###### Important Exceptions
This warranty does not cover:
- Glass, decorative elements, hardware, or applied architectural details attached to the door.
- Shipping, transportation, labor, painting, finishing, installation, or removal costs.
- Commercial applications. Vintage Doors are intended for residential use only. Commercial use voids this warranty.
- Natural variations in wood color, grain, or character.
- Damage resulting from improper finishing, improper installation, misuse, accidents, improper storage, failure to maintain the finish, or other abnormal use.
In addition:
- Doors finished with dark, **heat-absorbing exterior colors** (including black, dark blue, dark brown, and dark red) are not covered. These finishes can absorb excessive heat and contribute to cracking, warping, and premature deterioration.
- Exterior doors with **applied moldings** must be silicone sealed around the molding edges after finishing to prevent water intrusion. Damage resulting from failure to do so is not covered.
[Back to top](https://learn.vintagedoors.com/warranty-care-requirements#top)
###### Installation
Vintage Doors does not install doors and cannot warranty installation work performed by others.
Damage caused by improper installation—including stress, movement, or cracking—is not covered under this warranty.
[Back to top](https://learn.vintagedoors.com/warranty-care-requirements#top)
###### Making a Warranty Claim
If you believe your door has a manufacturing defect covered by this warranty, please contact us promptly within the warranty period.
To help us evaluate your claim, please provide:
- Proof of purchase
- Photos of the door and the issue
- Any additional information we may reasonably request
[Back to top](https://learn.vintagedoors.com/warranty-care-requirements#top)
###### If a Manufacturing Defect Is Confirmed
If a covered defect in materials or workmanship is confirmed during the warranty period, Vintage Doors may, at its sole discretion:
- Repair the door
- Replace or exchange the door
- Refund the original purchase price
Any repaired or replacement door will remain covered for the remainder of the original warranty period.
Please note that finishing, shipping, transportation, labor, and installation costs remain the responsibility of the owner.
[Back to top](https://learn.vintagedoors.com/warranty-care-requirements#top)
###### Questions?
If you're unsure whether your finishing or installation plan meets our warranty requirements, we're happy to help before you get started.
A quick conversation now can help ensure your door is properly finished, installed, and protected under warranty.
Give us a call at 1-800-787-2001.
[Back to top](https://learn.vintagedoors.com/warranty-care-requirements#top)
### Products
- [Shop by Style](https://vintagedoors.com/collections)
- [Screen & Storm Doors](https://vintagedoors.com/collections/screen-storm-doors)
- [Exterior Doors](https://vintagedoors.com/collections/exterior-doors)
- [Interior Doors](https://vintagedoors.com/collections/interior-doors)
- [Porch Enclosures](https://vintagedoors.com/collections/porch-panel)
- [Hardware](https://vintagedoors.com/collections/hardware)
- [Millwork](https://vintagedoors.com/collections/millwork)
- [Pet & Garden Gates](https://vintagedoors.com/collections/pet-gates)
### Support
- [Product Information](https://learn.vintagedoors.com/important-product-information?hsLang=en)
- [Shipping Information](https://learn.vintagedoors.com/shipping-information?hsLang=en)
- [FAQs](https://learn.vintagedoors.com/frequently-asked-questions?hsLang=en)
### About Us
- [Why Choose Vintage Doors?](https://learn.vintagedoors.com/why-choose-vintage-doors?hsLang=en)
### Get In Touch
[Contact Us](https://learn.vintagedoors.com/support?hsLang=en)
Live Chat
Phone: [(800) 787-2001](tel:+1%20800%20787-2001)
Local: (315) 324-5250
Fax: (315) 324-6531
[info@vintagedoors.com](mailto:info@vintagedoors.com)
Office Hours:
Mon – Fri, 9am – 5pm EST
[](https://vintagedoors.com/)
[66 South Main Street
Hammond, NY 13646](https://www.google.com/maps/place/Vintage+Doors/@44.4420466,-75.6999042,491m/data=!3m2!1e3!4b1!4m6!3m5!1s0x4ccd19aee025f10d:0x1f406dfb28f87c45!8m2!3d44.4420428!4d-75.6973239!16s%2Fg%2F1tjdwjm9?hl=en&entry=ttu&g_ep=EgoyMDI1MTExNy4wIKXMDSoASAFQAw%3D%3D)
© 2026 Vintage Doors, Inc.
[Privacy Policy](https://learn.vintagedoors.com/privacy-policy?hsLang=en)
[Privacy Policy](https://learn.vintagedoors.com/privacy-policy?hsLang=en) [Site Map](https://vintagedoors.com/pages/sitemap)