Last Updated: September 2026

Vintage Doors, Inc. ("Vintage Doors," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit www.vintagedoors.com, request a quote, communicate with us, subscribe to communications, make a payment for an order, or otherwise interact with us and our services.

Information We Collect

We may collect personal information that you provide directly to us, including:

• Name

• Email address

• Telephone number

• Mailing, shipping, billing, or project address

• Project details

• Product selections and configurations

• Measurements and dimensions

• Quote and order information

• Messages and other communications

• Photographs, drawings, plans, documents, or other files you choose to provide

• Marketing and communication preferences

• Other information you voluntarily provide to us

Our website currently allows visitors to browse products and request quotes. After a quote has been reviewed and converted to an order, we may provide a link to a third-party payment processor to complete payment. Payment information, such as credit or debit card information, is collected and processed by the payment processor rather than directly by Vintage Doors through our website. We may receive information about the resulting transaction, such as payment status, amount, date, and related order information.

Information Collected Automatically

When you visit our website, we and service providers working on our behalf may automatically collect certain information, including:

• IP address

• Browser and device type

• Operating system

• Referring website

• Pages viewed

• Links clicked

• Date and time of visits

• General location derived from an IP address

• Website interactions and browsing activity

• Cookie and similar technology identifiers

How We Use Information

We may use personal information to:

• Respond to inquiries and requests for quotes

• Prepare and manage quotes and orders

• Understand your project and product requirements

• Communicate with you about your inquiry, quote, order, or project

• Facilitate and confirm payments

• Arrange shipping or delivery

• Provide customer service

• Operate and improve our website

• Improve our products, services, and customer experience

• Analyze website traffic and usage

• Measure the effectiveness of advertising and marketing

• Send marketing communications where permitted

• Protect the security of our website and systems

• Prevent fraud, misuse, or other harmful activity

• Maintain appropriate business records

• Comply with legal obligations and protect our legal rights

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to operate our website, remember preferences, understand how visitors use our website, perform analytics, and support advertising and marketing.

Some cookies are necessary for the website to function. Others may be used for functionality, analytics, advertising, or measurement.

Where applicable, you may be able to manage certain cookie preferences through the privacy or cookie controls available on our website. You may also configure your browser to block or delete cookies, although doing so may affect certain website features.

Analytics and Advertising

We may use third-party analytics and advertising services to help us understand website usage and measure the effectiveness of our advertising.

These services may use cookies and similar technologies to collect information about your interactions with our website.

Depending on your privacy settings and applicable law, this information may be used to:

• Measure website traffic and performance

• Understand how visitors use our website

• Measure advertising effectiveness

• Determine whether inquiries resulted from advertising campaigns

• Show advertisements to people who previously visited our website

• Improve the relevance of advertising

Some advertising technologies may involve the disclosure of information to advertising or marketing partners. Certain privacy laws may define these activities as "sale," "sharing," or "targeted advertising," even where no money is exchanged for your personal information.

How We Share Information

We may share personal information with third parties that help us operate our business, including providers of:

• Website hosting and technology

• Customer relationship management

• Payment processing

• Analytics

• Advertising and marketing

• Email and communications

• Information technology and security

• File and data storage

• Shipping and delivery

• Professional and administrative services

Payment processors may collect and process payment and transaction information directly when you use their services. Their handling of information may also be governed by their own privacy policies and terms.

We may also disclose information when necessary to:

• Comply with applicable law or legal process

• Protect or enforce our legal rights

• Prevent fraud, abuse, or security threats

• Protect the safety of our customers, employees, or others

• Complete or evaluate a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction

We do not sell customer lists or contact information to third parties for monetary compensation.

Marketing Communications

If you choose to receive marketing communications from us, we may send you information about Vintage Doors, our products, services, projects, or other updates.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those communications.

Even if you unsubscribe from marketing communications, we may still contact you regarding an active inquiry, quote, order, project, or other business relationship.

Security and Retention

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to manage customer relationships, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.

Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information we maintain about you.

You may also have the right to opt out of certain uses or disclosures of personal information for targeted advertising, sale, or sharing, as those terms are defined under applicable law.

To submit a privacy request, please contact us using the information below or use any privacy controls available on our website. We may need to verify your identity before completing certain requests.

We will respond to privacy requests as required by applicable law.

Third-Party Websites and Services

Our website and communications may contain links to websites or services operated by third parties, including services used to process payments.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies when providing personal information directly to them.

Children's Privacy

Our website is intended for a general audience and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact:

Vintage Doors, Inc.
66 South Main Street
Hammond, NY 13646
info@vintagedoors.com
(800) 787-2001